Refund Policy
100% Satisfaction Guarantee for Increased Performance.
Power Autoshop offers 30 Days 100% Money Back Guarantee with any Performance Products you purchase from us.
If there is no any dyno test performance improvement at all, you could return the item back for 100% Full Item purchase price including shipping. We stand behind our products and we guarantee it.
Our guarantee doesn’t cover ordinary wear and tear or damage caused by improper use or accidents.
Return Policy (Other Reasons / No Dyno Test Result)
To return any items for any other reasons / without any dyno performance test, returns will be accepted only with prior authorization by Power Autoshop. We will handle your return promptly by either exchanging or by issuing credit. Shipping/insurance charges that you incurred will not be refunded unless the return is due to our error. More information is listed bellow.
- Returnable order is protected with 30 days refund/exchange policy after receiving the item(s). No return are accepted after passing the day. Please indicate the reason for your return and be sure to include a copy of your packing slip or receipt.
- Returnable order must be accompanied with a copy of the original purchase invoice to validate the age of product.
- Returnable order will be accepted only with prior authorization by Power Autoshop. Otherwise, we are not responsible for items returned without authorization. Buyer is responsible for return shipping charges.
- Returnable merchandise must be in new condition and in original packaging for acceptance. If not, additional charges may occur.
- Returnable items in a new condition are subject to a 25% restocking fee. S&H is not refundable.
- All canceled order (on returnable order) after the order is being processed or being placed with our vendors will be subject to 15% restocking fee. S&H is not refundable.
- Undeliverable or refused shipments will be subject to a 25% restocking fee of the selling price and the S&H is not refundable.
- Refunds / exchanges on returnable order will not be processed until Power Autoshop has received and inspected all products.
- Shipping/insurance charges that you incurred will not be refunded unless the return is due to our error.
We will handle your return promptly by either exchanging or by issuing credit. We will charge back to your credit card or send you refund check within 30 days of returning items to us as per our guideline.
NON RETURNABLE ORDER
- Absolutely NO Refunds on special orders (ex. special performance tuning request) or parts which have been altered / installed.
- Absolutely NO Canceled order on special orders after the order is being placed with our vendors.